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Terms of Use

Last updated: 12 November 2026

1. Legal information

The Platform is published by Tac-Tic Media, a simplified joint-stock company (société par actions simplifiée) with a share capital of €10,000, registered with the Nanterre Trade and Companies Register under number B 492 419 015, whose registered office is at 390 rue d’Estienne d’Orves, 92700 Colombes, France, operating the Luckysit brand (hereinafter “Luckysit”).

Telephone: +33 2 19 00 13 40. Email: contact@luckysit.com.

Publication director: Mr Florian Gibault, managing director of Tac-Tic Media.

Platform host: IONOS SARL, 7 place de la Gare, 57200 Sarreguemines, France.

2. Access to the Platform

The Platform is accessed online through a temporary link (URL) provided by Luckysit to the User during the cultural or sporting event the User is attending (for example via a QR code placed on the User’s seat), during which Luckysit offers specific activities (prize draws, contests, etc.).

To access the Platform, the User must be at least fifteen (15) years old. Access is free of charge. Internet service provider subscription costs, any additional data charges and costs related to the device used remain the User’s sole responsibility.

3. Services

The Platform offers the following services:

• participation in the commercial activities organised by Luckysit during the cultural or sporting events the User attends;
• access to promotional benefits (vouchers, discount codes, offers, etc.) provided by Luckysit or its partners.

The User acknowledges that the Platform may evolve and that the services offered may be adapted accordingly.

4. User obligations

The User agrees to use the Platform in accordance with these Terms and, in particular, to:

• access it solely to benefit from the services and activities offered by Luckysit, for personal use;
• not reproduce all or part of the Platform, permanently or temporarily, by any means and in any form, nor use software or processes designed to copy its content;
• not adapt, modify, translate, decompile, disassemble or reverse-engineer all or part of the Platform, nor export it or merge it with other programs;
• not extract or reuse, including for private purposes, without Luckysit’s prior written consent, all or part of the content of the databases and archives of the Platform;
• not upload viruses or files that are harmful to the integrity of the Platform, nor any unlawful or fraudulent data;
• not sell, rent, sub-license or distribute the Platform and its content to third parties;
• not use it for fraudulent purposes or purposes not provided for in these Terms, in particular to circumvent the rules of the activities (contests, prize draws) or to obtain benefits (promotional codes, vouchers, etc.) unduly;
• not take part in the activities of an event the User is not attending or for which the User does not hold a valid ticket.

5. Personal data

Luckysit processes Users’ personal data as set out in the Privacy Policy, in accordance with the GDPR (European regulation of 27 April 2016) and the French Data Protection Act of 6 January 1978. Users have the rights of access, rectification, portability, erasure, objection and restriction of processing, which they may exercise as described in the Privacy Policy, in particular by email at dpo@luckysit.com.

6. Intellectual property

All intellectual property rights relating to the Platform and its components (software, trademarks, copyrights, etc.) belong to Luckysit and/or its affiliates. The trademarks, logos, information and content of third-party partners reproduced on the Platform remain the property of those third parties.

The User agrees not to infringe these rights and, in particular, not to give unauthorised third parties access to the Platform. Any representation or reproduction, in whole or in part, of the Platform or its content without the express authorisation of Luckysit or of the rights holder constitutes an infringement that may give rise to legal action.

7. Warranties and liability

Luckysit endeavours to ensure the accessibility and proper functioning of the Platform, on a best-efforts basis. The Platform is in principle available 24 hours a day, 7 days a week, except in cases of force majeure, breakdown or maintenance, which may take place without notice. Certain features or content may only be available for the duration of the event to which they relate. Luckysit may interrupt, suspend or limit access to all or part of the Platform, in particular for technical or legal reasons.

The User acknowledges the limitations of the Internet and communication networks (performance, availability, congestion, response times, risk of hacking or viruses).

Except in case of its own fault, Luckysit cannot be held liable for: data transmission defects, losses, delays or errors beyond its control; messages or data sent to an incorrect or incomplete address provided by the User; unreadable or unreceived data; the impossibility of accessing or using the Platform; interruptions, bugs or malfunctions. The User is solely responsible for any harmful acts committed against third parties. Luckysit is not responsible for third-party websites, applications and services accessible through hyperlinks.

Any dispute concerning the performance of Luckysit’s obligations must be sent in writing to the address given in article 1.

8. Suspension and blocking

In the event of use contrary to these Terms or to applicable regulations, Luckysit may suspend access to the Platform fifteen (15) days after sending a notification that has gone unheeded, or immediately in the event of a breach likely to cause serious harm to Luckysit, the Platform or third parties. Luckysit may also block access in the event of a breach of these Terms, under the same notice period. Breaches of the articles “User obligations” and “Intellectual property” are in particular considered breaches. Suspension and blocking are without prejudice to any damages or criminal proceedings.

9. General provisions

No tolerance shown by either party shall be construed as a waiver of its rights. If any provision of these Terms is held invalid, the remaining provisions remain in force. In the event of a dispute, the parties agree to treat emails and exchanges through the Platform as original written evidence, unless their authenticity is challenged.

10. Governing law and disputes

These Terms are governed by French law. Luckysit and the User will seek an amicable solution before any action. Failing that, the dispute will be brought before the competent courts.

11. Contact

For any question about these Terms: contact@luckysit.com, or at the contact details in article 1.