Privacy policy

The purpose of this Privacy Policy is to define the terms and conditions under which the personal data (hereinafter referred to as “Data”) of a person wishing to purchase a Gift Voucher on the site (hereinafter referred to as “Customer”) and Cookies are processed.

As transparency is a fundamental value for Luckysit, we attach the utmost importance to respecting the privacy of its customers and in this sense respect the provisions of the French Data Protection Act no. 78-17 of January 6, 1978 in its current version and Regulation (EU) no. 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the “RGPD”).

Any use of the site by the customer implies his unreserved acceptance and full and complete adherence to the present terms, which prevail over any other document.

Article 1. Data controller

The data controller is Luckysit, Soci√©t√© par Actions Simplifi√©e, with a capital of 20,000.00 euros, whose registered office is located at 179 Bis Rue de Cr√©qui 69007 Lyon, registered in the Lyon Trade and Companies Register under number 912 645 017 (hereinafter: “Luckysit”).¬†

Where applicable, Luckysit may have recourse to subcontractors for the implementation of these processing operations, in compliance with the regulations referred to in the preamble.

Article 2. Nature of the data collected

When you use the site, certain data may be processed: connection data (IP address, connection identifiers, etc.).
Some data is collected automatically as a result of your actions on the site.
Article 3. Purposes of processing
The purposes of the processing carried out by Luckysit on the Customer’s personal data are as follows:¬†
To enable the Customer to access all the functionalities of the site and to acquire Purchase Vouchers 
To track the use of a Purchase Voucher. 
Manage the website
Fulfill orders placed on the site.
Manage requests for information or complaints sent by the customer to Luckysit
To carry out commercial prospecting and anonymous statistics.
Article 4. Retention period
The legal retention periods defined by Luckysit comply with the recommendations of the Commission Nationale Informatique et Libert√©s (hereinafter the “CNIL”) and/or the legal obligations to which Luckysit is subject. You will find below the different retention periods for your data:
With regard to orders, your personal data is kept in archives for 10 years from the date the order was placed, in order to meet Luckysit’s legal obligations arising from the consumer code and the commercial code.
Article 5. Recipient of data
The data collected on the site is intended for Luckyst and/or partners and/or subcontractors involved in the service, namely in particular the merchants at which a Purchase Voucher is used as well as the payment service provider used by Luckysit during the payment of a Purchase Voucher by the customer and to subsequently pay the merchant.
Article 6. Transfer of data
The data we collect is not transferred outside the European Union or to a country that has not been the subject of an adequacy decision by the European Commission.
Article 7. Consent of minors
In accordance with the General Terms and Conditions of Service of the Site, the services provided by Luckysit on the site are intended for persons over the age of 18. Luckysit therefore does not collect or process data from minors.
Article 8. Cookies
Cookies are text files deposited on your computer when you visit a site or view an advertisement. They are used for functional and statistical purposes, and to enhance your browsing experience. They can only be accessed by the sites that deposit them, and are not shared. They do not constitute “spyware” or viruses; they are non-executable files. Some are essential to the proper functioning of Luckysit (e.g. securing your connection), others are complementary to further improve browsing comfort and also enable us to improve Luckysit services.¬†
Luckysit also uses audience measurement tools and “anonymized” and aggregated statistics using cookies.
Customers can prevent the recording of cookies by configuring their browser and/or by using an ad blocker. In the event of settings related to the use of cookies, certain services offered may no longer be accessible to the customer or may no longer function for which Luckysit cannot be held responsible. Luckysit may read the information stored in such cookies during subsequent visits by the user.
Article 9. Security of your data
We adopt technical and organizational measures to protect your data as comprehensively as possible. In addition to our employees’ commitment to confidentiality, and the careful selection and monitoring of our service providers, who are required to meet high security standards with regard to the protection of your personal data, we also adequately secure our operating environment.
To protect your data from unwanted access, we use data encryption.
However, we will not use encryption if you only provide us with generally accessible information.
Article 10. Rights to your data
You may exercise your right of access, rectification, deletion, limitation, opposition, portability or withdrawal of consent at any time by contacting us by e-mail at or by writing to the following address: 179 Bis Rue de Créqui 69007 Lyon.
In the interests of confidentiality and the protection of your personal data, we will need to identify you in order to respond to your request. To this end, if there are reasonable doubts about your identity, you may be asked to enclose a copy of an official identity document, such as an identity card or passport, in support of your request. 
Your request will be examined by our Data Protection Officer. A reply to your request will be made in writing within a reasonable period of time (one month in principle, but we may notify you that we need more time to process your request).
You are informed that if you refuse to provide your personal data or if you exercise your right of deletion or opposition, all or part of the functionalities offered on the site may be rendered inaccessible.
In any event, you have the right to lodge a complaint with your local data protection body, namely the Commission Nationale de L’Informatique et des Libert√©s (CNIL), 3 Place de Fontenoy TSA 80715 75334 PARIS CEDEX 07. Telephone: +33 (0)1 53 73 22 22,
Article 11. Updating the Privacy Policy
Luckysit may modify this policy from time to time. Therefore, we invite you to regularly consult this Privacy Policy. The current version of this policy is always accessible on the site.